Privacy Policy

Effective Date: 25/03/2025

Last Updated: 25/03/2025

Introduction

This Privacy Policy explains how Orazox (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you interact with our websites, platforms, call centers, and events such as trade shows and conferences within the United States. Our goal is to be transparent about how your data is handled and to help you understand your rights and choices.

Orazox is headquartered in the United States and is the primary entity responsible for personal information collected through our websites, services, and events. While Orazox is responsible for your data, information may also be stored in systems accessible by Orazox’s affiliated entities, strictly for business operations.

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Any significant changes will be communicated via email or posted prominently on our website.

This Privacy Policy does not override the terms of any contracts you may have with us or your rights under applicable privacy laws such as the California Consumer Privacy Act (CCPA) or other state-specific laws.

Contact Information

For questions or concerns regarding this Privacy Policy or to exercise your data rights, please contact us:

Data Privacy Officer (DPO):

Email: dpo@orazox.com

Customer Services Department:

Email: support@orazox.com

Phone: +1 (917) 342 5515

How We Collect Your Personal Information

At Events (Trade Shows, Seminars, Conferences):
- Registration forms filled by visitors
- Badge scans at booths (visit tracking)
- Business cards collected by staff
- Check-in updates to existing profiles
Through Website Forms:
- Account registration and inquiries
- Subscription and alert sign-ups
- Sample or direct order submissions
- Interest forms for services like Orazox MATCH
Through Call Centers:
- Telemarketing, surveys, and research calls
- Customer service calls and complaint handling
System Tracking:
Cookies and similar technologies that track site behavior (see our Cookie Policy)
From Other Sources:
- Public databases
- Joint marketing partners and third-party data providers
- Social media platforms and public profiles

What Personal Information We Collect

Contact Details: Name, phone numbers, email, mailing addresses, and social media handles.
Business Details: Job title, company name, industry, and role.
Preferences: Language, marketing, and display settings.
Communications: Correspondence with Orazox staff or through our platform.
Transaction History: Purchase and subscription records.
Device Information: IP address, browser type, device ID, access logs.
Behavioral Data: Interactions, search history, downloads, content viewed.

How We Use Your Personal Information

To personalize content and product recommendations
To market our products, events, and services
To create contact lists for research or third-party promotions (with your consent)
To allow exhibitors to review booth visitor data
To respond to inquiries and provide technical or customer support
To comply with legal or regulatory obligations

How We Protect Your Information

Regular audits and updates to security protocols
Two-factor authentication and strong password enforcement
Encryption, pseudonymization, and access restrictions

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law, typically not exceeding seven years.

Sharing Your Information

Service Providers: For marketing, IT services, order fulfillment, analytics, and logistics.
Regulatory or Legal Authorities: When required to comply with applicable laws.
Business Transfers: In cases of merger, acquisition, or reorganization.

Direct Marketing

We may send you promotional communications about our products or services. You can opt out at any time by following the instructions in our emails or contacting our support team.

Profiling and Personalization

We may analyze your activity and preferences to deliver tailored content and marketing. You can opt out of profiling by contacting us at support@orazox.com.

Data Transfers

Although our primary operations are U.S.-based, some data may be stored or processed in other countries. We implement appropriate safeguards to protect your data in such scenarios, including standard contractual clauses or equivalent protections.

Your Rights Under U.S. Privacy Laws

Depending on your state of residence (e.g., California, Colorado, Virginia), you may have the following rights:

Right to know what personal information we collect and how we use it
Right to access and request copies of your data
Right to correct or delete your personal information
Right to opt out of the sale or sharing of your data
Right to limit the use of sensitive personal information
Right to non-discrimination for exercising your privacy rights

To exercise any of these rights, please contact our Data Privacy Officer at dpo@orazox.com.

California Privacy Notice

For residents of California, please review our California Privacy Notice for additional information regarding your privacy rights.

View the California Privacy Notice (PDF)

Third-Party Links

Our website may contain links to third-party websites. These sites operate under their own privacy policies, and Orazox is not responsible for their practices. We recommend reviewing their policies before submitting any personal information.